Shipping & Delivery

Orders are processed within 1–2 business days. Once shipped, please allow 7–15 business days for domestic US delivery and 7–18 days worldwide.

Delivery times

• 🇺🇸 USA: 2–5 business days
• 🇦🇺 Australia: 4–7 business days
• 🇨🇦 Canada: 5–10 business days
• 🌍 Europe: 5–10 business days
• 🌏 Rest of world: 10–15 business days

Inaccurate or incomplete addresses, or unverified order details, may delay processing by an additional 1–2 business days. Please review your shipping and billing information carefully before checking out.

Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided; it is up to the courier to decide whether it is safe to leave the parcel. If they deem it unsafe, they will hold it at a local post office.

Carriers

• Canada Post — 5–10 business days
• Royal Mail — 3–8 business days
• An Post, Australian Post, German DHL, New Zealand Post, La Poste, Correos, Poste Italiane, Japan Post — 7–18 business days
• International shipment with tracking — 10–31 business days

Tracking

You will receive a confirmation e-mail once your order has been processed, at the address provided at checkout — this can take up to 48 hours. A second e-mail follows once your order has shipped, including your tracking number and a link to follow its journey.

International taxes and duties

Customers outside the United States are responsible for any inbound duties, taxes and other fees deemed appropriate by their local customs authority. These fees are paid to your local carrier or government; they are not collected by us and cannot be refunded.

We ship international packages DDU (duties and taxes unpaid): these fees are not included in the price of the goods. All applicable fees must be paid by the recipient in order to receive the parcel. We are unable to advise the amount in advance, as customs policies vary widely from country to country.

Wrong address

It is the responsibility of the buyer to enter the shipping address correctly. We do our best to speed up processing, so there is a very small window in which to cancel or change an order or its address. If it is too late for our team to make changes, we can only wait to see whether the package is returned to us — in which case we will reship it to the correct address or issue a full refund.

You are responsible for the cost of return shipping. Please refer to our return policy for further information.

Countries we do not ship to

Albania, Algeria, Ecuador, India, Indonesia, Kosovo, Martinique, Morocco, Nigeria, South Sudan, Tunisia.

Questions about a delivery? Write to contact@getgoda.com.